Privacy Policy (English)

Last updated on Nov.30th, 2022.

MONSTER DIVE ("monsterdive," "we" or "us") hereby sets forth its privacy policy (this "Privacy Policy") as follows, in relation to the provision of the services of the "SAKEYOI" website (the "Website") operated by monsterdive, and will thereby promote the protection of the personal information of the customers of the Website.


1. Acquisition of Personal Information

We will acquire the information provided to us when you register on the Website, request any product, service or information from monsterdive, answer any customer questionnaire, or otherwise exchange any information with monsterdive. The information to be acquired ("Personal Information") may include, without limitation, [your name, e-mail address, company name, department you belong to, title, Tax/VAT Number, address, telephone number, password for the Website, bank account, credit card information, facial photo], etc. While providing your Personal Information to us is voluntary, you will need to provide your Personal Information in order to use the Website. By giving consent to this Privacy Policy, you will be giving monsterdive the right to collect your Personal Information and to use the same for the purposes specified herein.

In addition, with your explicit consent, we will also collect the information which you voluntarily provide to us.


2. Purpose of Use of Personal Information

We use the Personal Information to:

  • Deliver products to you;
  • Provide the products and/or services which you request;
  • Make contact regarding the transactions between you and monsterdive, and provide you with information regarding any change in the functionality of the Website or in our policies;
  • Deal with office work such as making claims for payment, and collecting and making payments;
  • Offer and/or promote our products and/or services, or any third party's products and/or services; and
  • Conduct research and analysis for the improvement and enhancement of our products and/or services.

We will not use your Personal Information based on any automated decision making such as profiling.


3. Disclosure to Third Parties

In using Personal Information for the purposes as specified in Section 2, we will disclose the Personal Information to our affiliates (including  affiliate located nearest to you), any third party to which the operation of the Website is delegated, any third party to which payment settlement is delegated, and any third party to which product delivery is delegated.

We may also provide personal information to third parties in foreign countries as follows.

Destination: Hong Kong or Singapore.

Information on personal information protection systems in these countries
Hong Kong: (Japanese)
Singapore: (Japanese)

Information regarding personal information protection measures taken by third parties
Hong Kong/Singapore:

4. Management and Supervision of Delegated Third Parties

We will properly manage and supervise the delegated third parties to ensure their safe management of the delegated Personal Information.


5. Management of Personal Information

With regard to the acquired Personal Information, we take adequate security measures to prevent any unauthorized access, loss, destruction, alteration and leakage, etc. thereof, and will make efforts to carry out appropriate and reasonable safety measures.

In addition, we will without delay dispose of or delete any retained Personal Information which we no longer need to retain for reasons such as the elapse of the statutory retention period.


6. Access, Portability & Correction of Personal Information

You have the right, by using the contact details in Section 13, to access and to request the correction or portability of the Personal Information that we hold about you or to object to the processing of any data relating to you. When monsterdive receives a request from you for access to, portability of, correction of, addition to, deletion of or objection to the processing of personal information due to error ("Correction"), monsterdive shall conduct any necessary investigation without delay and provide you or a nominated third party with your Personal Information or perform a Correction as soon as possible.


7. Discontinuation & Deletion of Personal Information

You have the right, by using the contact details in Section 13, to request that we stop processing your Personal Information and/or that we delete your Personal Information that we hold. If you request the deletion or erasure of Personal Information ("Discontinuation") due to the Personal Information having allegedly been handled in a manner exceeding the purpose of collection, or acquired by deceit or other unlawful means, monsterdive shall, upon confirming that the person making the request is the identified individual, conduct any necessary investigation without delay and, based on its results, perform Discontinuation as far as this is possible for monsterdive and provide you with notification thereof; provided, however, that we may retain a copy of your Personal Information where we are required or permitted to so by law.


8. International Transfer of Information

If you choose to provide us with Personal Information, it will be stored in countries including Japan and the U.S., in which monsterdive and the delegated third parties are located. monsterdive may transfer such information to its affiliates and subsidiaries, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting the Website from the European Union or other regions with laws governing data collection and use, please note that your Personal Information will be transferred to countries including Japan and the U.S. and some other countries which do not have the same data protection laws as the EU and will not afford many of the rights conferred upon data subjects in the EU. By providing your Personal Information you consent to:

  • the use of your Personal Information for the uses identified above in accordance with this Privacy Policy; and
  • the transfer of your Personal Information to Japan, the U.S. and other countries as indicated above.


9. Organization; System

In allowing the employees involved in the operation of the Website to handle your Personal Information, we will exercise necessary and appropriate supervision over such employees to ensure the safe management of your Personal Information.


10. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. When we do, we will also revise the "last updated" date at the top of this Privacy Policy. For some changes to this Privacy Policy we may attempt to obtain your consent before implementing the change by placing a notice on the Website. Continued use of the Website following such notice will be viewed as consent to such changes, unless otherwise specified.


11. Other Information Collection

  1. Cookies
    Some pages of the Website use the technology known as cookies. Cookies have the function of sending data to the user's web browser and referring to the content thereof, so that the user can use a webpage more conveniently upon future visits to such webpage, and they do not collect the user's Personal Information. Users can choose to reject receiving cookies by disabling the same in their browser settings.

  2. SSL
    The Website utilizes an encryption technology known as SSL (secure socket layer) in the "Contact Us" page, so that users can enter their Personal Information with a sense of security. SSL sends the information entered by users after encrypting the same.

  3. Acquisition of Access Log
    The Website automatically records the user's information in the form of an access log. This includes the user's IP address, the type of browser used by the user, and the number of accesses, etc., and does not include any personally identifiable information of the user. We use the access log to gather statistics and/or conduct analysis of the usage conditions, and will not use the same for any other purpose.


12. Right to Complain

If you are not happy with the way in which we are processing your Personal Information, you have the right to lodge a complaint with your local data protection authority.


13. Contacting Us

If you have any questions about this Privacy Policy or our privacy practices, or regarding information, correction, blockage or deletion of your Personal Information, please contact us by mailing to the following address:
Personal Information Protection Manager:Satoshi RIKUKAWA