About Delivery
How to Order
Disclaimer about delivery
- As we outsource the delivery to the third party (transport service providers), the delivery time and date can be changed without any pre notice according to their reasons, which please note. Please allow enough time for ordering to prepare for such unexpected situation.
- In case this third party damages your ordered products during the transportation, please contact to SAKEYOI (sake-support@sakeyoi.shop ). SAKEYOI will try to solve the problem as much as possible.
- Please note that the delay and damages during transportation are not carried out under the responsibility of SAKEYOI.
Inquiry after dispatch from our warehouse
Please contact to the transport service providers about the delivery inquiry after being shipped out from our warehouse. Here are the contact details of the transport service providers who carry your ordered products.
The name of the providers are indicated in the e-mail from SAKEYOI that you receive when the product is dispatched from our warehouse.
